Function of Beauty

Contact our team for help on order tracking, returns policy, product questions, and more.

Function of Beauty haircare help center

What is the You x Function Contract?

How do I update my address?

I’m having problems tracking my order.

How can I cancel my order?

Where can I find a full list of ingredients?

What if I’m not happy with my customized set? What is your return policy?

How do I contact Function of Beauty's PR Department?

How can I update my payment method on my account?

What should I do if I forgot my account password and can't update my email address?

Most Frequently Asked Questions

What can I find in my account?

How does the Function of Beauty subscription plan work?

How do I modify my subscription plan?

When will my credit card be charged?

What forms of payment do you accept?

How can I cancel my Function of Beauty order?

How do I redeem my e-gift card?

How do I reorder a past purchase?

Your Account

How do I update my address on my Function of Beauty order?

When can I expect my Function of Beauty order?

Will I have to pay taxes and duties?

I’m having problems tracking my Function of Beauty order?

How long do refunds take to process?

What should I do if I receive the wrong order?

Do you offer free shipping?

Do you ship to my country?

What steps should I take if my order is marked as delivered but I have not received it?

Shipping & Returns

What is Function With Benefits?

How can I manage my Function With Benefits subscription?

How do I become a member of Function With Benefits?

What perks do I unlock by joining?

Do I need to have a subscription to be a member of Function With Benefits?

Function With Benefits

Are Function of Beauty products safe and natural?

Do your products contain silicones?

Are Function of Beauty boxes recyclable?

Do all orders come with pumps?

What are your bottles and caps made of?

What if I’m allergic to a specific ingredient?

Pregnancy Safety

Are your products safe to use on children?

Are your products safe to use on keratin-treated or color-treated hair?

Ingredients and Sustainability

What’s My Hair Type?

What is my hair thickness?

Do you have products for oil control?

What are hair goals and how do they work?

Do you offer silicone-free products?

What is my scalp moisture?

What do the fragrances smell like?

How do I get my SOS Custom Repair Leave-In Treatment airless pump to work?

Pumps

How do you shop by hair type?

What colors are available?

Can I determine my scalp moisture from my hair type?

Does Shampoo Expire?

Do these products work for hair extensions?

How do I determine my damage level?

Haircare

What is my skin moisture level?

What body products do you offer?

Bodycare

How does the Function of Beauty haircare line at Target, Walmart, or Amazon work?

Can I mix and match Function of Beauty products from different stores?

Function of Beauty in Stores

Reviews for Straight Hair

Reviews for Wavy Hair

Reviews for Curly Hair

Reviews for Coily Hair

Customer Reviews by Hair Type

How do I earn coins in TYB to redeem?

How do I redeem coins on TYB?

How do I join the loyalty program?

How do I get set up with affiliate + PR opportunities?

Function of Beauty TYB Loyalty Program

How do I add or remove products from my subscription?

What are the perks of a subscription?

How do I start a subscription?

Can I cancel an order I was just charged for?

How do I update my payment method?

When will I be notified about my upcoming subscription?

How do I update my account shipping address?

What if I am not happy with my customized formula?

Function of Beauty Subscriptions

How to join Functon of Beauty's Loyalty program in the TYB community.

All articles

Categories

Most Frequently Asked Questions

Your Account

Shipping & Returns

Function With Benefits

Ingredients and Sustainability

Haircare

Bodycare

Function of Beauty in Stores

Customer Reviews by Hair Type

Function of Beauty TYB Loyalty Program

Function of Beauty Subscriptions