.png){kind=small}
Your Account
What can I find in my account?
Go to your Account page to update your info, shipping, or payment details, view order history, reorder your formula, or adjust your subscription—everything you need is in one place.
How does the Function of Beauty subscription plan work?
As a member, get ongoing deliveries of your personalized formulas every 1, 2, 3, or 4 months. Update your goals, colors, or fragrances anytime in your Account. Enjoy perks like early access, free shipping*, and more. You’ll get an email reminder
How do I modify my subscription plan?
Go to My Subscriptions in your account to update your formula, delivery frequency, billing/shipping info, or add/remove products. To cancel, select Cancel Subscription—cancellations apply to the next scheduled delivery. Fully customized orders cannot
What is the You x Function Contract?
If, as an Function With Benefits member, your custom haircare, or body care falls short of your expectations, we want to hear about it. Reach out to us HERE within 60 days of receiving your order. We'll gladly offer a free one-time reformulation.The
When will my credit card be charged?
Your credit card is charged as soon as your order is accepted and successfully placed. This means the payment is processed at checkout once your order is confirmed in our system. Charging at the time the order is placed allows us to immediately begin
What forms of payment do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Note: American Express is not accepted for international orders.
How can I cancel my Function of Beauty order?
This policy applies to both one-time purchases and subscription orders. When a subscription order is generated, it automatically moves into processing so it can be prepared and shipped according to your selected schedule. For that reason, subscriptio
How do I redeem my e-gift card?
Redeem your gift card easily by applying it at checkout—it’s that simple!
How do I reorder a past purchase?
How do I reorder a past purchase?. Reordering is quick and easy from your account. Log in to your account. Select Order History from the dropdown menu. Find the order you’d like to purchase again and click Reorder in the third column. Your selected f