Function of Beauty

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Free shipping is available in the US and Canada for subscription orders. Shipping rates for non-subscription and international orders vary by country. See details here.

Do you offer free shipping?

Shipping & Returns

What is the You x Function Contract?

How do I update my address?

I’m having problems tracking my order.

How can I cancel my order?

Where can I find a full list of ingredients?

What if I’m not happy with my customized set? What is your return policy?

How do I contact Function of Beauty's PR Department?

How can I update my payment method on my account?

What should I do if I forgot my account password and can't update my email address?

Most Frequently Asked Questions

What can I find in my account?

How does the Function of Beauty subscription plan work?

How do I modify my subscription plan?

When will my credit card be charged?

What forms of payment do you accept?

How can I cancel my Function of Beauty order?

How do I redeem my e-gift card?

How do I reorder a past purchase?

Your Account

How do I update my address on my Function of Beauty order?

When can I expect my Function of Beauty order?

Will I have to pay taxes and duties?

I’m having problems tracking my Function of Beauty order?

How long do refunds take to process?

What should I do if I receive the wrong order?

Do you ship to my country?

What steps should I take if my order is marked as delivered but I have not received it?

What is Function Labs?

How do I Become a Member of Function Labs?

How do I Sign Up For New Product Testing?

Function Labs

Are Function of Beauty products safe and natural?

Do your products contain silicones?

Are Function of Beauty boxes recyclable?

Do all orders come with pumps?

What are your bottles and caps made of?

What if I’m allergic to a specific ingredient?

Pregnancy Safety

Are your products safe to use on children?

Are your products safe to use on keratin-treated or color-treated hair?

Ingredients and Sustainability

Do you have products for oil control?

What are hair goals and how do they work?

Do you offer silicone-free products?

What do the fragrances smell like?

How do I get my SOS Custom Repair Leave-In Treatment airless pump to work?

Pumps

What colors are available?

Does Shampoo Expire?

Do these products work for hair extensions?

How do I determine my damage level?

Product FAQs

What is my skin moisture level?

What body products do you offer?

Bodycare

How does the Function of Beauty haircare line at Target, Walmart, or Amazon work?

Can I mix and match Function of Beauty products from different stores?

Function of Beauty in Stores

Reviews for Straight Hair

Reviews for Wavy Hair

Reviews for Curly Hair

Reviews for Coily Hair

Customer Reviews by Hair Type

How do I earn coins in TYB to redeem?

How do I redeem coins on TYB?

How do I join the loyalty program?

How do I get set up with affiliate + PR opportunities?

Function of Beauty TYB Loyalty Program

How do I add or remove products from my subscription?

What are the perks of a subscription?

How do I start a subscription?

Can I cancel an order I was just charged for?

How do I update my payment method?

When will I be notified about my upcoming subscription?

How do I update my account shipping address?

What if I am not happy with my customized formula?

How can I manage my Function With Benefits subscription?

Function of Beauty Subscriptions

What’s My Hair Type?

How Do You Shop By Hair type?

Explore the Function of Beauty Blog

How do I use Leave In Conditioner for my Hair Type?

Can I Determine My Scalp Moisture From My Hair Type?

Understanding Your Straight Hair Type (Type 1)

Straight Hair: What is Type 1 Hair?

Understanding Your Wavy Hair Type (Type 2)

Wavy Hair: What is Type 1 Wavy Hair?

Understanding Your Curly Hair (type 3)

Culry Hair: What Is Type 3 Hair?

Understanding Your Coily Hair Type (Type 4)

Coily Hair: What is Type 4 Hair?

Hair Types Explained: How to Identify Your Hair Type and Build the Right Routine

Do you offer free shipping?Updated 9 months ago